Here are some of the things we are asked the most.
Yes, we offer a free survey and quotation service. Please give our office a call to arrange a time on 01642 247669.
Yes, we can work off drawings. However, we do come to site to generate our own drawings to make sure they are accurate.
No, this will need to be completed by a builder or joiner before we can come to fit the staircase.
In most cases we do remove the existing staircase. However, please check with the surveyor or give the office a call to confirm.
The underneath of the staircase is left open with the blocks and wedges visible to see. The underneath should be plaster boarded in. In some cases, we can board the underneath of the staircase but please state this when asking for a quotation.
Unfortunately, we can’t offer estimate prices due to all our staircases being bespoke and the constant rise in materials. We do however offer a free quotation service which you may be interested.
We require a 50% deposit to secure the date and price of the staircase. This can be done via bank transfer or over the phone by calling the office (accounts).
We ask for the final payment 2 days prior to fitting date. We understand people’s worries with this request so please do give us a call if you have any issues.
French polishing is a service we offer as part of your staircase. It protects your staircase for many years while also giving it that extra shine. French polishing can be done in any colour you desire. We can also match to existing flooring/doors.
Yes, we have a small show room located on Portrack Lane, Stockton on Tees. We have a range of styles and types of staircases we do.
Don’t worry, our team of staircase experts are on hand to answer any questions you may have. Alternatively, you can browse our helpful resources available to download below.
Get in touch with us to book an appointment with one of our expert craftsmen.
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