Regarding fitting, please give our office a call on 01642 247669 and we will do our best to accommodate your desired dates. We will confirm your fitting date by email.
If for any reason the staircase dates need to be re-arranged, please give us at least a week notice. We will offer the next available date however this could be up to 6/8 weeks from the original date.
We require a 50% deposit upfront when booking your staircase in. This can be done via bank transfer or over the phone by calling the office.
An invoice will be sent out a week prior to fitting stating the balance should be settled 2 days prior to fitting. If there are any issues, please give our office a call (accounts).
If your staircase has a glass/metal balustrade, this will be ordered the date of the fitting as they are bespoke sizes which can’t be ordered prior.
The glass/metal company aim to deliver the glass between 10-15 working days however this can vary at busier times of the year. Once the glass/metal arrives in the workshop, our team will quality check and sign off the glass ready for fitting.
We aim to fit glass/metal work the same week we receive it so please expect a call to arrange the fitting of your glass/metal work.
There are so many staircases it can be hard to. know where to start. We’ve put together a handy guide you can download from our resources page.
Fill in the form below to book a free survey and quote from one of our experienced staircase specialists.